Ann Niou

Product Designer

Ann Niou.

Product designer with 11 years of experience guiding teams through ambiguous problem spaces and emerging technology to make people's lives better. Currently leading GenAI UX for enterprise security at Google.

I'm a systems thinker and generalist who thrives in solving unprecedented challenges – partnering across disciplines to build scalable programs and systems, imagine novel solutions, and turn deep technical complexity into intuitive high-quality products people love.

In my free time, find me at the pottery studio, out for a run, nerding out about coffee somewhere, or planning (if not on) my next travel adventure.

Selected Work

Experience

Google

Aug 2021 — Present

UX Designer, Google Cloud

Launched and scaled Cloud's largest horizontal UX program across 12+ UX teams.

Shipped GenAI experiences for enterprise securtiy that reduced time-to-value by 90%.

Co-led unification of enterprise compliance offering unblocking $275M+ pipeline.

Established design system ecosystem (library, governance, and working group) for new converged product comprised of three previously separate design systems, enabling the team to scale without fragmenting.

Meta (Facebook)

Nov 2020 — Jul 2021

Product Designer

Led end-to-end redesign of the advertiser trust experience across Facebook, Instagram, WhatsApp, and Messenger — reducing fraud and friction. Scaled and launched experience from advertisers to sellers for nascent commerce offering under aggressive timelines.

IBM Cloud Garage

Apr 2018 — Oct 2020

Global Design Strategist

Led design strategy and UX delivery for cloud modernization and AI adoption across Fortune 100 clients and startups — spanning insurance, climate tech, financial services, healthcare, and government

IBM Watson

Mar 2015 — Mar 2018

Lead Product Designer

Led research and design for a $30M AI-powered legal research platform — designing the end-to-end experience and building a design system adopted across 15 global engineering teams.

IBM

Jul 2014 — Feb 2015

Front-End Developer

Built responsive front-end interfaces for enterprise client applications using HTML, CSS, and modern (at the time :)) JS frameworks.